Thank you for choosing to stay at Cysgod y Coed Self Catering. This information is intended to help make your stay as safe as possible and minimise any risk of exposure to and transmission of Covid-19
Before your arrival
Before your holiday with us please complete our online registration document including the Covid-19 Declaration. This is a requirement. This will be sent to you just prior to your holiday.
Invoices are to be paid remotely.
No cash is accepted.
The premises will be deep cleaned before your arrival using the XtraProtect solution together with a Pro Fogging Machine. This will include cleaning and sanitising of high contact areas.
Fogging is a fast, efficient way of sanitising an open space. Generating extremely small droplets, fogging enables XtraProtect to settle on all hard to reach hotspots where regular cleaning can miss.
The extremely small mist droplets land on all surfaces, enveloping the membrane of the virus, which exposes the nucleocapsid and ultimately kills its ability to infect subsequent cells. This sanitiser kills and protects against 99.99% of bacteria and enveloped viruses. UK Lab proven to kill Covid-19, MRSA, E-Coli and Norovirus.
The properties will be unoccupied for one day between each stay.
To show consideration to our local community we would be grateful if you could respect social distancing in all contacts outside of the property. Local relationships are important to us all and some are understandably apprehensive about the potential impacts of returning visitors; they will need reassurance demonstrated by your thoughtfulness. Thank you.
You could consider bringing your first-night essential shopping and then making a local order to be delivered to your doorstep for the next day.
T. J Roberts & Son - Butchers, dairy, veg etc., 01678 520471 http://www.welshqualitymeat.co.uk/
Bala Butchers - Fish and Meat - 01678 520422 http://www.balabutchers.co.uk/
Stori Beer & Wine - Welsh Produce - 01678 520501 http://www.storibeers.wales/
Aran Ice Cream - Made in Bala - 07787425967
*Previously we have ensured a supply of tea, coffee, sugar, etc., but due to Covid-19, we will not be providing any produce to exclude the risk of transmission.
Please do not arrive before 4 pm. I will send an e-mail before your arrival to check your arrival time and let you know how to gain access to the property. This will be using a key safe.
If you are showing any signs or symptoms of Covid-19 please do not travel.
Before departure, please…
Open all the windows
Let us know if anyone was symptomatic of Covid19 during your stay using the form left in the property.
Remove bedding and towels and place them in the bags provided so we don’t have to handle them. Thank you.
Put general rubbish in the green bins and recycling in the marked boxes just beyond our back door.
Lock the door and put the key back into the key safe.
Departure is by 10 am and it’s very important that you leave on time to give us enough time to prepare the cottage for the next guests and to leave a sufficient gap between stays.
We look forward to welcoming you very soon.
During your stay
If you experience any symptoms of Covid-19 please inform us immediately on 07896634483 or 01678 520036 and then return home to self-isolate according to current government guidance. Seek medical help if you have acute symptoms. If you are unwell and cannot return home, you will be expected to pay all costs to your accommodation provider. See the pdf on Covid-19 guidance below.
There is handwash at each sink and some hand sanitiser. Please bring your own sanitiser too.
Please maintain social distancing whilst you are staying with us.
We do live at the property but we need to minimise contact with guests as much as possible due to shielding within our immediate family.
There is a downloadable handbook with all the information you need during your stay including how to operating manuals, wi-fi code, and local area information. If you need further information please phone or text.
Covid-19 guidance - What you need to do if you fall ill with COVID-19 symptoms whilst visiting